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Returns Policy

We accept full refunds or exchanges within 28 days of purchase free of charge. After this period, please contact us via Email ( and state your reason for refund or exchange, and we will try our best to accommodate you.

*Final Sale Merchandise Policy
All items purchased as “FINAL SALE,”including gift cards, gifts with purchase, or discounted merchandise, cannot be returned, exchange, or credit, without exception.

Additionally, all customized or modified items are considered final sales and cannot be returned.

*If your refund is within the original order price amount, your refund will be applied to your original payment method. If your refund amount is more than the actual order price amount, please provide your Paypal account info for your refund. Please be patient as it can sometimes take several days.

Requirements for returns or exchanges:

•    Please Email us before you do return and exchange.

•    Please provide the return tracking number of the receipt.

•    Your item must be unworn—no signs of wear or damage. Please do not wash it.

•    Keep original packaging in the same condition as when you received it. Include all tags and boxes.

•    An email to with the original receipt and return tracking number

•    The item must be in its original state – no signs of wear, wash, or damage.

•    The item must be in original packaging with all tags.

•    Gentle Herd doesn’t accept return or exchange when the pieces:

•    Final Sale or Markdown Sale Items

•    Worn items or items damaged due to normal wear.

•    No original packaging.

We will not accept a return or exchange when:

•    The item is on sale or final markdown

•    The item is worn or damaged

•    There is no original packaging